Effective Date: March 12, 2026

Welcome to the website of Lux Home Services (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. Use of the Website

This website is provided for informational purposes and to allow users to request services from Lux Home Services.

By using this website, you agree that you will:

Use the website only for lawful purposes

Not attempt to disrupt or damage the website

Not misuse forms or submit false information

Not attempt unauthorized access to our systems

We reserve the right to restrict or terminate access to users who violate these terms.

2. Service Requests and Estimates

Any service requests made through our website are subject to review and confirmation.

Quotes or estimates provided are not final until confirmed by Lux Home Services.

Final pricing may vary depending on service scope, property conditions, and additional requirements discovered during inspection.

3. Scheduling and Appointments

When scheduling services:

Customers agree to provide accurate contact and address information.

Lux Home Services will make reasonable efforts to arrive at scheduled times.

Appointment times may change due to traffic, weather, emergencies, or service delays.

Customers may be asked to reschedule if necessary.

4. Payments

Payment terms will be communicated prior to the completion of services.

Accepted payment methods may include:

Cash

Credit or debit cards

Other approved payment methods

Failure to complete payment may result in delayed services or cancellation of future appointments.

5. Cancellation Policy

Customers are encouraged to notify us as soon as possible if they need to cancel or reschedule an appointment.

Lux Home Services reserves the right to charge cancellation fees if services are cancelled without reasonable notice.

6. SMS Messaging Terms

By providing your phone number and opting in through our website forms, service requests, or other communication channels, you agree to receive SMS text messages from Lux Home Services related to our services.

These messages may include:

Appointment confirmations

Service reminders

Scheduling updates

Customer support responses

Follow-up communication regarding services

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send the message “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

If you want to join again, simply sign up as you did the first time and we will start sending SMS messages again.

For assistance, reply:

HELP

or contact us directly through our website.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Limitation of Liability

Lux Home Services will make every reasonable effort to provide high-quality services.

However, to the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

Our liability is limited to the amount paid for the specific service provided.

8. Website Content

All content on this website, including:

Text

Images

Graphics

Logos

Design elements

is the property of Lux Home Services and may not be copied, reproduced, or distributed without written permission.

9. Third-Party Links

Our website may contain links to third-party websites for informational purposes.

We are not responsible for the content, policies, or practices of third-party websites.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Age Requirement

By using this website or submitting information through our forms, you confirm that you are at least 18 years of age.

If you are under the age of 18, you may not use this website or provide personal information without the supervision and consent of a parent or legal guardian.

12. Changes to These Terms

Lux Home Services reserves the right to update or modify these Terms and Conditions at any time.

Changes will take effect immediately upon posting on this page.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Lux Home Services operates.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Lux Home Services
Email: info@luxhomeservices.net
Phone: (866) 321-8080
Address: Newark, CA